CMI Workshop: Employee Wellness

November 10 & November 17 2026 (1:00pm - 4:00pm EST) - both days are mandatory for full credits

Club Management Institute (CMI) workshops are required as part of the international certification program to become a Certified Club Manager (CCM). The successful completion of a quiz at the end of a CMI course is required.

Presentation Description

This two-part leadership program provides practical, research-informed strategies to help club leaders strengthen engagement, prevent burnout, support employees through change, and build adaptability across their teams.

During Day One, participants will explore the workplace conditions that drive engagement, commitment, well-being, and retention. Using the 10 Essential Employee Needs Framework™, leaders will identify the factors that strengthen trust, motivation, resilience, and performance while recognizing the workplace conditions that often contribute to disengagement, burnout, and turnover.

The workplace conditions leaders create today also influence how successfully employees respond to change tomorrow.

Day Two focuses on helping leaders successfully guide people through change and uncertainty. Participants will learn why employees resist change, how to lead with empathy and clarity using the H.U.M.A.N.I.Z.E. Change Pathway™, strengthen communication during periods of disruption, and develop adaptability using the E.P.I.C. AQ™ Model. Together, these tools help leaders build trust, reduce resistance, and create teams that are better equipped to navigate change with confidence.

Participants will leave with a practical leadership toolkit for strengthening engagement, preventing burnout, leading through change, communicating with confidence, and building adaptable teams capable of delivering exceptional member experiences in an increasingly complex club environment.

Learning Objectives

• Evaluate the workplace conditions that most influence employee engagement, resilience, and retention
• Identify early warning signs of disengagement, burnout, and declining morale before they affect performance
• Diagnose gaps in the employee experience
• Address workplace factors that contribute to stress, burnout, and turnover
• Learn to foster a culture where employees feel valued, supported, and connected
• Apply practical leadership strategies that improve well-being, engagement, and long-term performance
• Recognize barriers that limit adaptability and growth
• Strengthen adaptability, problem-solving, and learning agility across teams
• Create workplace cultures that embrace change and continuous improvement

Course Instructor

Beverly Beuerman-King
Work Smart Live Smart

As the driving force behind WorkSmartLiveSmart.com since 1995, Beverly has been at the forefront of transforming teams across diverse industries, including healthcare, education, government agencies, finance, and not-for-profit sectors, from overwhelmed to resilient powerhouses. Her presentations, rooted in extensive research and drawing from her background in psychology, sociology, management, and adult education, are both enlightening and inspirational, offering audiences the precise strategies needed to improve mental health, tackle workplace challenges, and amplify overall life satisfaction.

Beverly’s influence extends far beyond her captivating speaking engagements. She is a prolific author, esteemed podcaster, and a sought-after media and brand spokesperson, gracing over 500 television and radio shows such as City TV and CBC, and in national publications from the Toronto Star newspaper to Chatelaine magazine. 

Recognized as one of the esteemed Certified Speaking Professional, a distinction held by less than 70 Canadians, she has also made history as the inaugural dual Certified Virtual Presenter through eSpeakers and Power Women WorldWide. Beverly was proud to be the National President of the Canadian Association of Professional Speakers in 2024.

Register through the CMAC National website below: